Riding Crops by The Otter and The Fox The Otter and The Fox

Fast Shipping and Professional Packing

Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide an array of shipping services. Our warehouse staff are highly skilled and will pack your products according to our precise and precise specifications. Prior to shipping the goods are thoroughly inspected and secured. We deliver to thousands of customers daily in different countries. This is an indication of our dedication to being the biggest online retailer in the world. Warehouses and distribution centres can be found in Europe as well as the USA.

Note: Orders containing multiple items will have a separate processing period for each item.

Prior to shipment, we check the item carefully before shipping. The majority of orders are shipped within 48-hours. The expected delivery time will be between 3-7 days.

Returns

We do not control the inventory in our warehouse or factory. Therefore, the actual inventory could change at any time. You may not receive your purchase after the order has been made.

Our policy is valid for 30 days. If it's been longer than 30 days since you've bought the item and we're unable to offer you a full exchange or refund.

Your item must be in its original packaging and not be used. The item should be returned in its original packaging.